11/25 | CRI, an established federal consulting firm is seeking a Help Desk Administrator. Primary responsibilities include, but not limited to: · Log incoming calls · The ability to write responses to inquires · Weekly status and monthly reporting · Ability to multitask, time management and meet deadlines are a must. · Fluent in Korean a plus. · Candidate must meet eligibility reqs for required Govt clear | CRI | | | map | | | action |
11/24 | A large service provider located in Chesapeake, VA has an immediate need for a technical support representative. The following is required by all applicants: *Must have a minimum of one year experience in a help desk or technical support role *Must have previous experience trouble shooting laptops, desktops and/or printers The elected Technical Support/Help Desk representatives will be responsible | Aerotek | | | map | | salary | action |
11/24 | Help Desk -Army Learning Support Specialist POSITION DUTIES/RESPONSIBILITIES Provides telephone and web-based assistance to "distance-learning" students comprised of military and DoD civilians using the Army Learning Management System (ALMS). The ALMS provides course material for formal military instruction in an online, web-based learning format, and is a component of the U.S. Army Distributed Le | CIBER, Inc. | | | map | | | action |
11/23 | COMPUTER SYSTEMS ANALYST I * CLIENT SUPPORT ADMINISTRATOR. Six positions with DOD in Petersburg, VA. Requires an Associate*s Degree in Information Systems/Computer Science or technically related degree i.e., or three years of technically related field experience in desktop support or network administration. Must have a minimum of two years of client support on Windows NT based environment /XP/Vist | Information Gate... | | | map | | | action |
11/23 | Modis is seeking a Help Desk Specialist for a contract to hire position at the Pentagon. Must have Secret or Top Secret clearance. Hourly rate is $27hr w2 (does not include benefits or paid time off) and permanent salary conversion is $55-$60k per year. Please send resumes to brenda.goldenmitchell@modis.com. Required Certification: Current CompTIA, A+, Network+, or Security+ This position requires | Modis, Inc. | Job location not... | | | | salary | action |
11/22 | Local candidate or those who are a commutable distance will be considered. We are seeking qualified Helpdesk professional’s to fulfill contract opportunities for clients in SW Virginia. Applicants should have: - Service Center or Peregrine experience. - 1-2 years of IT phone support. - Password Resets. - Hardware/Software Troubleshooting. - Windows Environment. - Ideal Candidates take 20-40 calls/ | TEKsystems | | | map | | | action |
11/19 | **Local candidates required** Located in Lebanon , VA US Citizenship is required OT may be required at times. Opportunity supporting customers in a fast paced Help Desk/Service Desk Environment. Resolves technical problems and answers queries that originate by telephone, voice mail, or e-mail. Resolves issues surrounding computer hardware, software, network, and telecommunications systems while de | Astyra Corporati... | | | map | | | action |
11/18 | Job Title: Help Desk Technician Sr Associate Job Number: 0900CUL Job Category: Technical Support Services Primary Location: USA-VA: VIRGINIA-ARLINGTON Schedule: Full-time Job Type: Regular Employee Status: Regular Job Posting: 2009-Nov-17 Description CSC seeks a Windows Desktop Systems Administrator to support, troubleshoot and resolve software/hardware conflicts/problems on, but not limited to th | CSC | | | map | | | action |
11/17 | Job Title: Help Desk/Application Security Professional- Entry Level Job Number: 0900BZE Job Category: Data and Databases Primary Location: USA-VA: VIRGINIA-FALLS CHURCH Schedule: Full-time Job Type: Regular Employee Status: Regular Job Posting: 2009-Nov-24 Description Entry levelhelp desk/application securityposition withthe opportunity to learn all aspects of how financial systems operate from de | CSC | | | map | | | action |
11/16 | Position Summary Analyze information from customer calls and e-mails to determine trends and formulate solutions to be coordinated within the contract. Confer with managers, stating problems in a form capable of being solved. Includes problem recognition, research, isolation, resolution and follow-up steps. Requires experience and understanding of MIS environment. Is able to resolve less complex p | Dell Perot Syste... | | | map | | | action |
11/16 | Analyze information from customer calls and e-mails to determine trends and formulate solutions to be coordinated within the contract. Confer with managers, stating problems in a form capable of being solved. Includes problem recognition, research, isolation, resolution and follow-up steps. Requires experience and understanding of MIS environment. Is able to resolve less complex problems immediate | Dell Perot Syste... | | | map | | | action |
11/16 | Unisys is a worldwide information technology services and solutions company. Our people combine expertise in systems integration, outsourcing, infrastructure, server technology and consulting with precision thinking and relentless execution to help clients, in more than 100 countries, quickly and efficiently achieve competitive advantage. Day to Day Work --Perform Tier I support (troubleshooting e | Unisys Corporati... | | | map | | | action |
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11/13 | Clearance Required Yes - Required to Start Clearance Type Interim Secret Daily Responsibilities Support 24x7 Service Desk by answering phone system and tracking incoming phone calls for support from customer base. Document service request, system incidents and problems escalate higher level support for more technical issues. Will be expected to document conversation accurately while providing cour | SRA Internationa... | | | map | | | action |
11/13 | Clearance Required Yes - Required to Start Clearance Type Interim Secret Daily Responsibilities 24x7 Service Desk - SHIFT TIME IS: M-F 6AM-2PM (5 8-hour shifts with first shift in the week beginning Monday at 6AM and last shift of the week ending Friday at 2PM). Support 24x7 Service Desk by answering phone system and tracking incoming phone calls for support from customer base. Document service re | SRA Internationa... | | | map | | | action |
11/13 | Clearance Required Yes - Required to Start Clearance Type Interim Secret Daily Responsibilities Support 24x7 Service Desk by answering phone system and tracking incoming phone calls for support from customer base. Document service request, system incidents and problems escalate higher level support for more technical issues. Will be expected to document conversation accurately while providing cour | SRA Internationa... | | | map | | | action |
11/13 | Clearance Required Yes - Required to Start Clearance Type Interim Secret Daily Responsibilities Support 24x7 Service Desk by answering phone system and tracking incoming phone calls for support from customer base. Document service request, system incidents and problems escalate higher level support for more technical issues. Will be expected to document conversation accurately while providing cour | SRA Internationa... | | | map | | | action |
11/11 | Our Washington, DC team is currently assisting our client in hiring a Tier 1 Help Desk professional for a contract to hire opportunity in Arlington, VA. ** Candidates must be US Citizens and Clearable. Candidates must pass a background investigation and credit check. ** Job Description: · Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, | Beacon Hill Staf... | | | map | | salary | action |
11/05 | This position supports the requirements of an Army Help Desk and Directory Service located at Fort Belvoir, the Pentagon Telecommunications Center, or other designated location (currently the Pentagon Telecommunications Center). The Help Desk operations consist of a centralized point for user assistance and services. Help Desk personnel provide first line assistance in troubleshooting and problem r | Data Matrix Solu... | | | map | | | action |
11/03 | Modis is one of the world's largest and most respected providers of Information Technology Resource Management (ITRM) services and solutions. Today, Modis delivers world-class ITRM solutions to over 2,000 clients in the United States, Canada, and Europe. Currently, we are looking for Help Desk Tier 2 for a long term contract in Ashburn, VA. Help Desk Tier 2 Client facing position to support proble | Modis, Inc. | | | map | | salary | action |
11/03 | Lumber Liquidators specializes in a variety of flooring options, including domestic and exotic woods. Our customers are contractors, builders and individuals, many of whom are do-it-yourselfers. Driving our success are employees with a commitment to providing customers with the highest quality product at the lowest price. Our Information Technology Department , located in Toano, VA , is seeking a H | LUMBER LIQUIDATO... | | | map | | salary | action |
11/02 | BACKGROUND XA Systems is a progressive and rapidly growing organization leading the market in services and software solutions that align technology to meet business requirements. We are seeking to hire career oriented professionals who are creative, reliable, motivated and interested in enhancing advancing their career skills to contribute to the growing IT Service Management and Process Implement | Xa Syatems | | | map | | | action |
10/27 | Help Desk Analyst Summary: Provides Level 1 Help Desk hardware and software support for internal customers. In order to provide a positive support experience, excellent customer service skills are required. Essential Duties and Responsibilities: Troubleshooting and providing technical instruction on hardware and software. Responsible for creating and maintaining exceptional customer value Performi | Technisource | | | map | | salary | action |
10/27 | Description Organization: Public Service Location: Rosslyn, VA The Health & Public Service operating group serves health organizations, government agencies, institutions and nonprofit organizations worldwide providing a broad range of consulting, technology, system integration and business processing services. Accenture's Services workforce is a dedicated team of people who work on outsourcing eng | Accenture | | | map | | | action |
10/26 | Description Help Desk agents to take incoming calls on the helpdesk. Provides day-to-day customer contact; actively seeks resolution to customer problems with designated product/service lines. Interfaces with technical & in-house customer service personnel to determine exact nature of problem: implements remedial procedures. Documents problems & correction procedures. Ability to respond to & resol | World I T Soluti... | | | map | | salary | action |
10/23 | Job Description: Duties of instructing, directing, and checking the work of other project engineers. Responsible for the completion of assigned engineering projects within budgetary and scheduling guidelines. Leads a group of engineers, analysts, and/or technicians assigned for the duration of a project or may function as ongoing lead within a group of engineers associated with one or more technic | Log.Sec | | | map | | | action |